Shipping information

Shipping information We offer now internationally. We can ship to all cities of the world, especially to the Gulf Cooperation Council countries. The shipping cost and arrival time are shown when choosing your country when ordering!

What is the estimated time to ship my order after order confirmation?
Before shipping your order, the Birla team has to ensure the order is carefully processed under strict quality control checks and for this reason, the total delivery time differs from the shipping time.
Usually the processing time is 1-2 working days.
Customs and Import Duties (International)
Customs duties and any handling charges vary from country to country and are usually implemented when the order reaches the destination country.
We do not have any control over these fees, so you will have to bear them once your package arrives in your country.
Customs duties and taxes are not refundable once collected.

How can I track my order?

When your order has been shipped, you will receive an email with your shipment details. These messages will contain your tracking number which will be a string of numbers. This shipment number can be used to track your shipment via SMSA and Aramex.
Coronavirus (COVID-19) Note
Dear Customers, With the growing concern about Coronavirus (COVID-19), we would like to inform you that Birla Fashion is closely monitoring news and reports from the Centers for Disease Control (CDC). We take precautionary measures to ensure the health and safety of our customers and employees. We understand that this can be a stressful time for our customers since the COVID-19 outbreak. Our Customer Service team is doing everything we can to demonstrate our commitment and provide you with the best assistance, and we want to ensure that our focus is on helping you right away. Please be assured that we will answer each of you as quickly as possible. Thank you for your patience and understanding. Our delivery is currently going on as usual. Additionally, we work hard to make deliveries as safe as possible. However, some carriers experience delays, so once your order has shipped, be sure to keep a close eye on tracking. Our deliveries are currently going on as usual. We need to stay united during these trying times, and appreciate the efforts of all our customers. We want to express our best wishes to you. Thank you for your time, patience and understanding.

About Shipping Details
Processing Time: All orders will need 1-2 business days to be processed.
Country / Region: Saudi Arabia
Shipping time: (2-5 working days) Express shipping
Shipping fee: Free
Shipping company: SMSA or Aramex (according to customer choice ).

Country/Region: United Arab Emirates
Shipping time: (5-9 working days) Express shipping
Shipping fee: From 270 riyals to 430 riyals
Shipping company: DHL or Aramex (according to the customer's choice).

Country / Region: Bahrain
Shipping time: (5 - 9 working days) Express shipping
Shipping fee: From 270 riyals to 430 SAR
Shipping company : DHL or Aramex (according to the customer's choice).

Country / Region: Kuwait
Shipping time: (5 - 9 working days) Express shipping
Shipping fee: From 270 riyals to 430 SAR
Shipping company : DHL or Aramex (according to customer's choice).


Country/Region: Oman
Shipping Duration: (5-9 working days) Express Shipping
Shipping Fee : From 270 riyals to 430 riyals
Shipping company: DHL or Aramex (according to the customer's choice).


Country / Region: Qatar
Currently suspended by companies Shipping

Country/Region: Rest of the World
Shipping Duration: (15 - 24 working days) Express Shipping
Shipping Fee: Estimated cost on order
Shipping Company : DHL or Aramex (according to the customer's choice).